Isn't the DynamiCare model impersonal?

DynamiCare’s CM model should be used clinically to strengthen the patient-provider relationship. By incentivizing patients to attend treatment, verified by GPS, we encourage patients to spend more face time with their providers. In large randomized controlled trials, CM has been demonstrated to generate substantial improvements in treatment retention (Petry et. al, 2005). Furthermore, data collected by the DynamiCare Rewards app (such as drug test results, attendance tracking, and weekly surveys), along with our machine-learning based predictive analytics, can encourage providers to reach out to patients by notifying them when patients are at greater risk.